UPDATE on the Boil Water Advisory 09/23/24 

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The City of Troy met with the Department of Environmental Quality (DEQ) today to ensure we are following all the required procedures. We have tested the water today, and the samples have been sent to the lab.

 

Unfortunately, we won’t receive the results until Tuesday morning. After that, we will need to conduct another round of testing on Tuesday, and it will take an additional 24 hours for those results to come back.

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Please note that we must receive two consecutive clear results before the boil water advisory can be lifted.

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Thank you again for your understanding and patience as we work through this process to ensure the safety of our community’s drinking water. We will keep you updated as we receive more information.

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E. Coli is present in Troy's water

BOIL YOUR WATER BEFORE USING

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This boil water advisory is not in response to the COVID-19 pandemic.

E. coli bacteria were found in the water supply on 09/21/2024

These bacteria can make you sick, and are especially a concern for people with weakened immune systems.

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Bacterial contamination can occur when increased run-off enters the drinking water source (for example, following heavy rains). It can also happen due to a break in the distribution system (pipes) or a failure in the water treatment process.

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What should I do? What does this mean?

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• DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a boil, let it boil for one minute and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice.

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• Boiling kills bacteria and other organisms in the water.

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• You may continue to use your water to wash your hands using soap and water for at least 20 seconds.

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• *E. coli are bacteria whose presence indicates that the water may be contaminated with human or animal wastes. Human pathogens in these wastes can cause short-term effects, such as diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a greater health risk for infants, young children, the elderly, and people with severely compromised immune systems.*

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• The symptoms above are not caused only by organisms in drinking water. If you experience any of these symptoms and they persist, you may want to seek medical advice. People at increased risk should seek advice from their healthcare providers about drinking this water.

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What is being done?

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We will inform you when tests show no bacteria are present and you no longer need to boil your water. We anticipate resolving the problem within the next 7 days.

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For more information, please get in touch with TJ Yockey at (208) 596-8847.

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General guidelines on ways to lessen the risk of infection by bacteria and other disease-causing organisms are available from the EPA Safe Drinking Water Hotline at 1-800-426-4791.